Shipping policy
Shipping & Delivery Policy
Last Updated: June 3, 2026
At Digital Academy, we specialize in digital products and educational resources. As all products sold on digiacad.in are delivered digitally, no physical shipping is involved.
Digital Product Delivery
Upon successful payment, customers will receive access to their purchased digital products through one or more of the following methods:
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Instant download link displayed on the order confirmation page.
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Download link sent to the registered email address.
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Access details shared through the registered WhatsApp number.
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Access through the customer's account dashboard, where applicable.
Delivery Time
Most digital products are delivered immediately after successful payment confirmation.
In some cases, delivery may take up to 24 hours due to:
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Payment verification processes.
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Technical issues.
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System maintenance.
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High order volumes.
Customer Responsibilities
To ensure successful delivery of your digital products, customers must provide:
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A valid and active email address.
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A correct WhatsApp/mobile number.
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Accurate billing information during checkout.
Digital Academy shall not be responsible for delivery delays or failures caused by incorrect contact information provided by the customer.
Non-Delivery of Products
If you do not receive your purchased digital product within 24 hours of payment, please contact our support team with your order details.
We will investigate the issue and make reasonable efforts to ensure successful delivery.
No Physical Shipping
Since all products available on Digital Academy are digital in nature, no physical shipment, courier service, or postal delivery is involved.
Contact Us
For delivery-related questions or assistance, please contact:
Digital Academy
Website: digiacad.in
Email: supportbyluxcart@gmail.com
Business Name: Dev & Dev Enterprises
Address: VPO Jasrana, Sonipat, Haryana – 131408, India
We aim to respond to all customer inquiries within 24–48 business hours.